Privacy Policy

Direct Print Online recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Direct Print Online Privacy Policy and will not be shared except in accordance with this Direct Print Online Privacy Policy. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Direct Print Online website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Information We Collect:

This section of our Privacy Policy describes the categories of information collected by Direct Print Online. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.

Information Collected Automatically:

Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Direct Print Online internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Direct Print Online customer, we use this information to do internal research on your interests and to help us better understand and serve you.

Information You Send To Us:

If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our website, we collect the personal information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the personally identifiable information that you provide to us such as your shipping, billing, and payment information.

From time-to-time Direct Print Online may give you the opportunity to participate in contests or surveys on our website. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.

Information About Your Transactions With Us:

In addition, we collect your order information, purchase and payment history.

Use and Disclosure of Information:

We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience. In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorized to use it for any other purpose than completing their contractual requirements to Direct Print Online.

We may also disclose information we collect about you in other circumstances as required or permitted by law. For example, Direct Print Online reserves the right to disclose personally identifiable information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Use, or to protect the rights or property of Direct Print Online or others. In addition, it is possible that in the future another company may acquire Direct Print Online or its assets. It is also possible that Direct Print Online may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information may be transferred to the new business entity as one of Direct Print Online’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

Links To Third Party Products and Services

While you are visiting or using the Direct Print Online website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Direct Print Online. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by Direct Print Online. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.

Your Choices:

We offer you a variety of choices with respect to how we use and share your personal information.

Sharing Information With Others:

We will not share your personally identifiable information, such as your e-mail address or name, with unaffiliated organizations for them to use to inform you about their or other companies’ products and services. We may still share personally identifiable information about you with other companies as permitted or required by law.

Communications from Direct Print Online:

If you do not want to receive e-mails from Direct Print Online about products and services that may be of interest to you, simply contact Customer Care at care@directprintonline.com. Please be sure to provide your exact name and e-mail address. Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our website, your orders or your account.

Deactivation of Your Account:

You may also request deactivation of your Direct Print Online account by contacting Customer Care at care@directprintonline.com or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.

Direct Print Online Address for Written Requests:

If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address:

Direct Print Online
Customer Care
9801 Irvine Center Drive
Irvine, CA. 92618
USA

How to Manage Your Account:

If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account. You may also request these changes by e-mailing care@directprintonline.com or calling Customer Care at 1-877-753-0885.

Website Security:

We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Direct Print Online, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. Direct Print Online authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information.

Changes to this Privacy Policy:

Direct Print Online may revise this policy from time to time by posting a revised policy on our website. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Problems Signing In:

Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Care.

Order Confirmation:

Direct Print Online sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Direct Print Online account. If you receive a confirmation for an order you did not place, please e-mail us immediately at Customer Care.